Contact Us

Got Questions? We're Here to Help! Contact Us.


California
United States

+1 (510) 899-1340

Welcome to Service AI, your trusted source for accessories, spare parts, and certified pre-owned laboratory instrumentation tailored for scientists and startups. We provide reliable, current equipment at competitive prices, along with essential support for instruments no longer made or backed by their original manufacturers.

Our expertise spans leading brands like Beckman Coulter and Agilent, and we are committed to high-quality standards through certified maintenance, repair, and professional installation services. We believe our installation services provide the confidence and assurance you need when purchasing instrumentation from a reliable and trustworthy source.

At Service AI, we don't conduct the science—we empower scientists with reliable laboratory instrumentation and spare parts that are guaranteed to perform. We trust in scientists' expertise to determine the instrumentation they need to advance their research.

With more than 25 years of experience, our dedicated team prides itself on delivering only the highest quality products. Every instrument we offer has been thoroughly tested and certified by manufacturer-trained engineers. We ensure the functionality of our products with a Full Performance Guarantee and provide proof of performance documentation when applicable.

At Service AI, we also recognize the importance of meticulous shipping and safe delivery. Our products are handled with the utmost care to ensure they arrive in perfect condition. For those who require it, we offer professional installation services to help integrate our equipment seamlessly into your operations.

Purchase our reliable scientific laboratory equipment, and we’ll provide seamless installation service worldwide for your startup or research needs.

Advance your scientific endeavors with confidence: rely on us for recertified, trustworthy instruments at reasonable prices. It’s a smart choice made simple!

Beckman LS Guide

Beckman LS6500: A Troubleshooting Guide for Elevator Jams

Service AI

Are you experiencing an issue with your Beckman LS6500 where the rack, especially the mini (blue) rack, is not stopping at the correct position, thereby causing the elevator to jam up?

This can occur when the instrument incorrectly identifies the mini (blue) rack as a maxi (standard white) rack and attempts to move the vial up into the detector.

When such a problem arises, it is most likely that the mini rack is not being correctly identified by the Mini/Maxi sensor board.

The Mini/Maxi sensor board (Beckman P/N. 500726) is only installed on LS6500 models that have the versa-rack option. It is very unlikely that your LS6500 counter does not have this option.

Most often, when this sensor board malfunctions, it fails to recognize the mini rack, which causes the instrument to misalign the rack, thereby causing the elevator to jam up. Under such circumstances, users will also notice that they do not experience elevator jam issues when they are using Maxi (standard white) racks on the instrument.

For more information, contact our technical support line at +1-510-899-1340 or email us at support@serviceai.us.

website: www.serviceai.us

categories Guide to Beckman LS6500
tags Beckman LS6500, LS6500 Elevator jams
Official PayPal Seal