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Welcome to Service AI, your trusted source for accessories, spare parts, and certified pre-owned laboratory instrumentation tailored for scientists and startups. We provide reliable, current equipment at competitive prices, along with essential support for instruments no longer made or backed by their original manufacturers.

Our expertise spans leading brands like Beckman Coulter and Agilent, and we are committed to high-quality standards through certified maintenance, repair, and professional installation services. We believe our installation services provide the confidence and assurance you need when purchasing instrumentation from a reliable and trustworthy source.

At Service AI, we don't conduct the science—we empower scientists with reliable laboratory instrumentation and spare parts that are guaranteed to perform. We trust in scientists' expertise to determine the instrumentation they need to advance their research.

With more than 25 years of experience, our dedicated team prides itself on delivering only the highest quality products. Every instrument we offer has been thoroughly tested and certified by manufacturer-trained engineers. We ensure the functionality of our products with a Full Performance Guarantee and provide proof of performance documentation when applicable.

At Service AI, we also recognize the importance of meticulous shipping and safe delivery. Our products are handled with the utmost care to ensure they arrive in perfect condition. For those who require it, we offer professional installation services to help integrate our equipment seamlessly into your operations.

Purchase our reliable scientific laboratory equipment, and we’ll provide seamless installation service worldwide for your startup or research needs.

Advance your scientific endeavors with confidence: rely on us for recertified, trustworthy instruments at reasonable prices. It’s a smart choice made simple!

Guide to Centrifuge Questions

Service AI support guide for centrifuge questions. Please feel free to email us at support@serviceai.us

Optima ultracentrifuge flags persistent Diagnostic d63 Drive error

Service AI

If your Beckman Coulter Optima ultracentrifuge flags d63; it is an indication that the drive thermostat mounted on the drive has overheated (causing an open circuit) during normal run, or that it did not cool down and get deactivated after a 5 minute waiting period on power up. When a power fail diagnostic occurs during a normal run, the ultracentrifuge will shut down with brake.

If this fault occurs, a Beckman trained and experienced expert will make it a point to check the drive, drive oil, drive fans,  and the drive control system of the ultracentrifuge.

website: www.serviceai.us ; email: support@serviceai.us; Technical Support: +1-510-899-1340

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